At VenueLytics.ai, we understand the power of smart, relevant and timely data. We know that critical business decisions are most successful when based upon actionable insights and statistically significant data. In order to provide this, we leverage our team’s DNA and core competency at implementing advanced analytics, omni-channel customer engagement, complex backend integrations, with precision and speed; Our team’s experience includes co-founding in 2012, and building a first-mover mobile marketing automation company that was ultimately acquired by Symphony Technology Group; successfully creating and ramping to multiple verticals, an SAP global analytics rapid deployment solution team; marketing and analytics leadership fueling a consumer brand startup growth to over $400M; Designing and building an analytics team critical to an eventual company IPO; engineering experience at IBM, Oracle and Business Objects; hospitality & travel domain experience at Wyndham, Marriott, IHG, Hilton and Indian Casinos; branding and analytics experience at Coupons.com, Pepsico and Procter & Gamble.
We know that omni-channel consumer engagement & actionable insights with augmented analytics at-scale will soon become an industry requisite, that’s why we were a pioneer at building and commercializing one of the first solutions of this kind. We also know that achieving this level of customer engagement is mandatory for what VenuLytics has been built to deliver; Data Insights & Analytics, at Scale. The ability to make critical multi-million dollar decisions, based upon relevant, statistically significant information that is sourced directly from a majority of your customers, in real-time. This changes everything.
VenueLytics provides an integrated Customer Engagement, Customer Feedback Management, Proximity Marketing, and Augmented Analytics Platform designed from the ground up for hospitality, travel and other service industries. Our platform leverages AI & machine Learning to provide an end-to-end real-time automated concierge solution to reduce costs, improve operational efficiency, and increase revenue through service automation, business analytics and memorable guest experience.
VenueLytics provides the ability to engage customers in a vast omni-channel network that includes SMS, e-mail, voice, WiFi, WeChat, WhatsApp, Alexa, Google Home and more. Our platform’s data capture capability is further enhanced through backend integrations with PMS, POS, CRS, OTA, CMS, IOT and other systems. The result of this dramatic leap in data capture is an advanced level of actionable analytics and the unification of customer data & profiles. These unified customer profiles are critical to enabling our customers to more easily and intuitively leverage micro-segmentation to construct and implement omni-channel marketing programs via the platform.
VenueLytics is founded by Senior executives, Industry experts & Data Scientists from various domains like business analytics, social networking, cognitive computing, enterprise businesses, cloud computing, retail, hospitality, travel & entertainment industries. We utilize our expertise in Mobile, IoT, patented deep-learning technology, advanced business analytics and consumer marketing to create a memorable customer experience and digital engagement platform.
We empower businesses to deliver peer-to-peer digital concierge services by leveraging consumer’s intent, interest, historical behavior, and social signals. VenueLytics provides solutions for Hotels, Travel, Apartments, and other Service Providers to reach customers via omni-channel to drive revenue, loyalty and engagement.