Name: Venuelytics
Address: 691 S Milpitas Blvd, #217, Milpitas, CA, 95035, USA
Telephone: 404 3276453
Price range: $ 99
Rating: 5

AI-Driven Guest Experience & Digital Concierge Platform

VenueLytics empowers businesses in the hospitality, vacation rentals, apartments, travel and entertainment industries to engage their customers, get feedback & provide concierge services in real-time. VenueLytics provides a patent-pending deep learning technology for venues to get real-time insights & predictive recommendations along with AI powered Service Automation.

Real-Time Reputation Management & Brand Quality Auditing

Provide personalized welcome message to Guests, send surveys & get real-time feedback & ratings while guests are at the venue. Venues can proactively handle the service requests & concerns from the guests to increase revenue & net promoter score.

Real-Time Guest Rating, Survey & Feedback

Get real-time feedback from Guests at the venue via SMS, Messenger & other channels

Timely Communication with Guests

Communicate with Guests in real-time & proactively address their requests & feedback.

Automated 24/7 Digital Concierge

Provide AI-Driven Concierge services via ChatBot (SMS, Messenger, Apps) and Voice Activated Devices to engage with guests 24/7 and improve operational efficiency.

Guest Services

Checkin, Checkout, Extend Stay, Feedback/Survey

Ordering Food/Drink

Request from anywhere in the venue for pickup & delivery

Reservations

Dining, Table Services, Tickets for Events

In-Room Services

Food Requests for Pickup/Delivery, Housekeeping Requests...

Nearby Attractions & Events

Access to nearby attraction details, events booking & restaurant reservations.

Value-Added Services

Valet Services, Wine2Home, Private Events, Deals & Promotions.

Real Time Reservation

Comprehensive system for table reservations, bottle services, private events and event booking. Whether your customer is looking to book a table or host an event, our interactive reservation system connects your guests directly to your business and ensures a seamless transaction start to finish. Customers can view and book services via our ItzFun app, through your website or your social media channel.

Real-Time Reservation

VIP Bottle Services, Table and Private Event Booking

Create and Manage

Instant Wait list for Services

Walkins

Real-time Walkins & check-in management for Reservation

Instant Messaging

and interaction with customers via SMS, Push, Email, Chat

Omni Channel

Reserve through ItzFun, Website, or Social Media

360° View of Venue

Tables, Availability & Live Streaming

Food and Drink Service

Ordering Food & Drinks for Delivery & Pickup at the Venue – your customers can conveniently order food and drinks from within your venue & remotely. Our smart WiFi ordering solution automatically detects customer table or location within the venue for staff to deliver the order.

Access & View Menu

Connect to WiFi or App and view live menu

Order Food/Drinks

Simple link to order from the menu

Easy Mobile Pay

Apple Pay, PayPal, Credit Card & Google Wallet

Pick up/ Delivery

Pick up order or have it delivered by staff

Private Events & Ticketing

Offer Private Events to Patrons looking to host an event

Create & Publish

Party Packages for Groups on ItzFun, Website, Social Media

Promote and Advertise

Packages through all Available Channels

Events & Ticketing

Complete off-line and on-line end-to-end ticketing solution.

Messaging and Notification

Real-Time interaction with customers when Purchasing a Party Package

360° View of Venue

Customers can view the Venue before booking

Predictive Intelligence & Data Analytics

Easy Access To New & Existing Customers. Grow the customer base with Guest Registration & WiFi - Improve Business Operations and services using Real-Time data

Enable Guest Services

Accessible via WiFi, ChatBots, Voice & Social Media

Gather Insights

Understand Guest Behavior & Interests

Data Analytics

Predictive Intelligence & Recommendations

Increase Revenue & Guest Satisfaction

Service Automation, Automated Guest Engagement & Value-Added Services

Guest List

Productivity Tools and Services.

Guest List

For Patrons who Want to be put on the VIP Guest List

FastPass

Offer VIP FastPass for Patrons who want to Pay Extra to skip the line

Insights and Reports

View the business and customer statistics and Insights in Real-Time.

Lost & Found

Customers can Message business Immediately for Lost & Found Items

Campaign & Loyalty Management

From creating and promoting deals to campaigns and events, VenueLytics covers all and provides tools for a business to promote through ItzFun, Website, and Social Media