AI-Driven Guest Experience & Digital Concierge Platform
VenueLytics empowers businesses, in the hospitality and entertainment industries, to engage their customers, get feedback & provide concierge services in real-time. VenueLytics provides a patent-pending deep learning technology for venues to get real-time insights & predictive recommendations along with AI powered Service Automation.
Provide personalized welcome message to Guests, send surveys & get real-time feedback & ratings while guests are at the venue and proactively handle the services requests & concerns from the Guest to increase revenue & net promoter score.
Get real-time feedback from Guests at the venue via SMS, Messenger & other channels
Communicate with Guests in real-time & proactively address the requests & feedback.
Provide an AI-Driven Concierge services via ChatBot (SMS, Messenger, Apps) and Voice Activated Devices to engage with guests 24/7 and improve operational efficiency.
Checkin, Checkout, Extend stay, Feedback/Survey
Request from anywhere in the venue for pickup & delivery
Dining, Table Services, Tickets for Events
Food Requests for Pickup/Delivery, Housekeeping Requests...
Access to nearby attraction details & services, events booking.
Valet Services, Wine2Home, Private Events, Deals & Promotions.
Comprehensive system for table reservation, bottle services, private events and event booking. Whether your customer is looking to book a table or host an event, our interactive reservation system connects the customers directly to your business and ensures a seamless transaction start to finish. Customers can view and book services via ItzFun app, through your website or your social media channel.
VIP Bottle Services, Table and Private Event Booking
Instant Wait list for Services
Real-time Walkins & check-in management for Reservation
and interaction with customers SMS, Push, Email, Chat
Reserve through ItzFun, Website, or Social Media
Tables, Availability & Live Streaming
Ordering Food & Drinks for Delivery & Pickup at the Venue – your customers can conveniently order food and drinks from within your venue & remotely. Our smart WiFi ordering solution automatically detects customer table or location within the venue for staff to deliver the order.
Connect to WiFi or App and view live menu
Simple link to order from the menu
Apple Pay, PayPal, Credit Card & Google Wallet
Pick up order or have it delivered by staff
Offer Private Events to Patrons looking to host an event
Party Packages for Groups on ItzFun, Website, Social Media
Packages through all Available Channels
Complete off-line and on-line end-to-end ticketing solution.
Real-Time interaction with customers when Purchasing a Party Package
Customers can view the Venue before booking
Easy Access To New & Existing Customers. Grow the customer base with Guest Registration & WiFi - Improve Business Operations and services using Real-Time data
Accessible via WiFi, ChatBots, Voice & Social Media
Understand Guest Behavior & Interests
Predictive Intelligence & Recommendations
Service Automation, Automated Guest Engagement & Value-Added Services
Productivity Tools and Services.
For Patrons who Want to be put on the VIP Guest List
Offer VIP FastPass for Patrons who want to Pay Extra to skip the line
View the business and customer statistics and Insights in Real-Time.
Customers can Message business Immediately for Lost & Found Items
From creating and promoting Deals to campaigns and events, VenueLytics covers all and provides tool for a business to promote through ItzFun, Website, and Social Media
For your customers and Promote them through all channels
Like DJ nights, theme nights, promote event & sell tickets through VenueLytics Platform
Any campaign and deals in real-time to measure success.