AI Contactless Guest Experience & Data Analytics Platform
Venuelytics will dramatically increase your guest and customer satisfaction, direct bookings and ancillary revenue by ensuring exceptional experiences through contactless engagement and personalized communications. VenueLytics clients have increased their customer’s engagement by over 600% while in-stay and on their journey, and by responding to their concerns within minutes, not days. VenueLytics is a contactless guest experience & data analytics platform for Hotel, Resort, Casino, TMC, Vacation Rental, Tour Operators, Wineries, Cruise, and Live Events. Recognized by industry leading PMS, WiFi and IOT partners as one of the most comprehensive and intuitive customer experience platforms in the world.
Pre-arrival, during the stay & after the visit, Automated Guest Experience
Mobile, Voice, ChatBot & WiFi
Guest Hotel requests
Provide personalized welcome message to Guests, send surveys & get real-time feedback & ratings while guests are at the venue. Venues can proactively handle the service requests & concerns from the guests to increase revenue & net promoter score.
Get real-time feedback from Guests at the venue via SMS, Messenger & other channels
Communicate with Guests in real-time & proactively address their requests & feedback.
Provide AI-Driven Concierge services via ChatBot (SMS, Messenger, Apps) and Voice Activated Devices to engage with guests 24/7 and improve operational efficiency.
Checkin, Checkout, Extend Stay, Feedback/Survey
Request from anywhere in the venue for pickup & delivery
Dining, Table Services, Tickets for Events
Food Requests for Pickup/Delivery, Housekeeping Requests...
Access to nearby attraction details, events booking & restaurant reservations.
Valet Services, Wine2Home, Private Events, Deals & Promotions.
Comprehensive system for table reservations, bottle services, private events and event booking. Whether your customer is looking to book a table or host an event, our interactive reservation system connects your guests directly to your business and ensures a seamless transaction start to finish. Customers can view and book services via our ItzFun app, through your website or your social media channel.
VIP Bottle Services, Table and Private Event Booking
Instant Wait list for Services
Real-time Walkins & check-in management for Reservation
and interaction with customers via SMS, Push, Email, Chat
Reserve through ItzFun, Website, or Social Media
Tables, Availability & Live Streaming
Easy Access To New & Existing Customers. Grow the customer base with Guest Registration & WiFi - Improve Business Operations and services using Real-Time data
Accessible via WiFi, ChatBots, Voice & Social Media
Understand Guest Behavior & Interests
Predictive Intelligence & Recommendations
Service Automation, Automated Guest Engagement & Value-Added Services
Offer Private Events to Patrons looking to host an event
Party Packages for Groups on ItzFun, Website, Social Media
Packages through all Available Channels
Complete off-line and on-line end-to-end ticketing solution.
Real-Time interaction with customers when Purchasing a Party Package
Customers can view the Venue before booking
SMS, Facebook & WhatsApp
Guests can use their favourite messenging services to communicate with the Hotel
Mobile & Tablet
Frequently Asked Questions
From creating and promoting deals to campaigns and events, VenueLytics covers all and provides tools for a business to promote through ItzFun, Website, and Social Media
For your customers and Promote them through all channels
Like DJ nights and theme nights. Promote events & sell tickets through VenueLytics Platform
Any campaign and deals in real-time to measure success.