AI-Driven Contactless Guest Experience & Brand Reputation Management
VenueLytics is an AI-Driven Contactless Guest Engagement & Augmented Analytics Platform for Hospitality, Apartments, Smart Workplace, Travel,Tour Operators, Vacation Rentals & Service industries with patent-pending machine learning technology, omni-channel guest experience & service automation. We empower venues to engage with guests in real-time across WiFi, Hot Spot 2.0, ChatBots (SMS, FB Messenger, WeChat, WhatsApp…), Alexa, Google Home, Conversational AI and Mobile App. VenueLytics platform provides 24/7 AI Concierge Services, 360 Guest Intelligence, Real-Time Guest Feedback Management, Guest Safety & Compliance, Self-Service Quality Auditing & Prescriptive Recommendations to drive sustainable revenue & increase customer satisfaction.
Pre-arrival, during the stay & after the visit, Automated Guest Experience
Mobile, Voice, ChatBot & WiFi
Guest Hotel requests
Provide personalized welcome message to Guests, send surveys & get real-time feedback & ratings while guests are at the venue. Venues can proactively handle the service requests & concerns from the guests to increase revenue & net promoter score.
Get real-time feedback from Guests at the venue via SMS, Messenger & other channels
Communicate with Guests in real-time & proactively address their requests & feedback.
Provide AI-Driven Concierge services via ChatBot (SMS, Messenger, Apps) and Voice Activated Devices to engage with guests 24/7 and improve operational efficiency.
Checkin, Checkout, Extend Stay, Feedback/Survey
Request from anywhere in the venue for pickup & delivery
Dining, Table Services, Tickets for Events
Food Requests for Pickup/Delivery, Housekeeping Requests...
Access to nearby attraction details, events booking & restaurant reservations.
Valet Services, Wine2Home, Private Events, Deals & Promotions.
Comprehensive system for table reservations, bottle services, private events and event booking. Whether your customer is looking to book a table or host an event, our interactive reservation system connects your guests directly to your business and ensures a seamless transaction start to finish. Customers can view and book services via our ItzFun app, through your website or your social media channel.
VIP Bottle Services, Table and Private Event Booking
Instant Wait list for Services
Real-time Walkins & check-in management for Reservation
and interaction with customers via SMS, Push, Email, Chat
Reserve through ItzFun, Website, or Social Media
Tables, Availability & Live Streaming
Offer Private Events to Patrons looking to host an event
Party Packages for Groups on ItzFun, Website, Social Media
Packages through all Available Channels
Complete off-line and on-line end-to-end ticketing solution.
Real-Time interaction with customers when Purchasing a Party Package
Customers can view the Venue before booking
SMS, Facebook & WhatsApp
Guests can use their favourite messenging services to communicate with the Hotel
Mobile & Tablet
Frequently Asked Questions
From creating and promoting deals to campaigns and events, VenueLytics covers all and provides tools for a business to promote through ItzFun, Website, and Social Media
For your customers and Promote them through all channels
Like DJ nights and theme nights. Promote events & sell tickets through VenueLytics Platform
Any campaign and deals in real-time to measure success.