AI-Driven Travel Analytics, Contactless Engagement & Marketing
VenueLytics is a travel analytics, contactless engagement & ancillary revenue platform providing the capabilities to maintain unique long term relationships with every traveler. We empower continuous engagement with each traveler (travelers & travelers) throughout their journey, while increasing traveler satisfaction & safety, and generating sustainable revenue. VenueLytics AI & machine-learning engine further analyzes the traveler behavior and more accurately define & predict each traveler's needs and desires.
Travelers
Services Platform
Pre-arrival, during the stay & after the visit, Automated Travelers Experience
Travelers Features
Mobile, Voice, ChatBot & WiFi
Travelers requests
Two-way chat
Hotel information
Digital Concierge
Hotel Offers
Real-Time Reputation Management & Brand Quality Auditing
Provide personalized welcome message to Guests, send surveys & get real-time feedback & ratings while guests are at the venue. Venues can proactively handle the service requests & concerns from the guests to increase revenue & net promoter score.
Get real-time feedback from Guests at the venue via SMS, Messenger & other channels
Timely Communication with Guests
Communicate with Guests in real-time & proactively address their requests & feedback.
Automated 24/7 Digital Concierge
Provide AI-Driven Concierge services via ChatBot (SMS, Messenger, Apps) and Voice Activated Devices to engage with guests 24/7 and improve operational efficiency.
Checkin, Checkout, Extend Stay, Feedback/Survey
Request from anywhere in the venue for pickup & delivery
Dining, Table Services, Tickets for Events
Food Requests for Pickup/Delivery, Housekeeping Requests...
Access to nearby attraction details, events booking & restaurant reservations.
Value-Added Services
Valet Services, Wine2Home, Private Events, Deals & Promotions.
Real Time Reservation
Comprehensive system for table reservations, bottle services, private events and event booking. Whether your customer is looking to book a table or host an event, our interactive reservation system connects your guests directly to your business and ensures a seamless transaction start to finish. Customers can view and book services via our ItzFun app, through your website or your social media channel.
VIP Bottle Services, Table and Private Event Booking
Instant Wait list for Services
Real-time Walkins & check-in management for Reservation
and interaction with customers via SMS, Push, Email, Chat
Reserve through ItzFun, Website, or Social Media
360° View of Venue
Tables, Availability & Live Streaming
Predictive Intelligence & Data Analytics
Easy Access To New & Existing Customers. Grow the customer base with Guest Registration & WiFi - Improve Business Operations and services using Real-Time data
Accessible via WiFi, ChatBots, Voice & Social Media
Understand Guest Behavior & Interests
Predictive Intelligence & Recommendations
Service Automation, Automated Guest Engagement & Value-Added Services
&
Entertainment
&
Vacation Rental
Private Events & Ticketing
Offer Private Events to Patrons looking to host an event
Party Packages for Groups on ItzFun, Website, Social Media
Packages through all Available Channels
Complete off-line and on-line end-to-end ticketing solution.
Real-Time interaction with customers when Purchasing a Party Package
Customers can view the Venue before booking
SMS, Facebook & WhatsApp
Guest messaging
Guests can use their favourite messenging services to communicate with the Hotel
Messaging Features
Facebook Messenger
Whatsapp Messaging
Mobile & Tablet
Hotel information
Guest services
Frequently Asked Questions
Campaign & Loyalty Management
From creating and promoting deals to campaigns and events, VenueLytics covers all and provides tools for a business to promote through ItzFun, Website, and Social Media
For your customers and Promote them through all channels
Like DJ nights and theme nights. Promote events & sell tickets through VenueLytics Platform
Any campaign and deals in real-time to measure success.
Seamless Integration with your backend system
Integration into POS, PMS, OTA, Payment Gateways
Backend Features
Clients & Partners
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Consumers
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